It's like coming home—to personal service, gracious hospitality, and quality products—all designed to meet your every need. And, your purchase goes to support something meaningful—the preservation, research and educational programs of The Colonial Williamsburg Foundation.

Welcome back to the values that define us as American citizens.

Welcome home to WILLIAMSBURG.

About Us

Shopping Options
WILLIAMSBURG Marketplace, the total shopping experience offered by the Colonial Williamsburg Foundation, includes our website and 19 onsite stores in Williamsburg, Virginia. Come visit us, wherever you are! And when you do, know that this seal designates an official WILLIAMSBURG shopping destination. When you see it in our stores or on our website, you can be confident every purchase is one of rich tradition and fresh style, and helps support The Colonial Williamsburg Foundation.

The Story of WILLIAMSBURG
Williamsburg. The capital of the Virginia colony in the 1700s was also a bustling center for political outspokenness and cultural development. Drawing from the sophisticated beauty of English design and oriental flair, colonists of Virginia not only fought for freedom but expanded their desire for freedom and individuality into craftsmanship and design to create the foundations of style — in furniture, ceramics, metals and more — that would become known as American style.

Today, our WILLIAMSBURG Products Program continues the tradition of both interpreting and furthering American style. WILLIAMSBURG is a fresh fusion of today’s lifestyle with the beautiful decorative traditions of 18th-century America. It is a brand of the Products Division of The Colonial Williamsburg Foundation, a not-for-profit organization that oversees the restored colonial capital in Williamsburg, Virginia. The Foundation’s renowned collections of 18th-, 19th-, and early 20th-century treasures provide inspiration for our products. They range from authentic reproductions of period objects to creative interpretations, including furniture, bedding, lighting, decorative accessories, gifts, and collectibles. Our talented designers and quality manufacturers continue to create new pieces that are both classic and accessible. As a result, WILLIAMSBURG has the right products for any occasion, all seasons, and every room of the home.

WILLIAMSBURG. Products with a legacy. The legacy of American ingenuity and style. Developed to fit your lifestyle today.

The Story of the Pineapple
Hospitality—being gracious and generous to one’s guests. It’s the essence of our customer service philosophy. It’s also the meaning behind the pineapple.

Pineapples have been a symbol of hospitality and welcome for centuries. They were first discovered in South America during the Age of Exploration. Sailors were fascinated with their unique appearance and flavor—much more exotic than the European apples and pears to which they were accustomed. It wasn’t long before the New World colonies began clamoring for this rare import. But they weren’t just your everyday side dish. The pineapple was extremely expensive—so expensive that in Williamsburg, only the wealthiest hostesses could afford them (the middle class resorted to renting a pineapple to display during special occasions, then returning it to the store for a wealthier patron to purchase and consume).

So, imagine arriving at a party in the 18th century to find a pineapple on the dining room table. You would realize that your hostess had gone to great expense to secure the very best for her guests. What a treat—what a welcome. Though the price and availability of the pineapple have changed over time, their meaning has not. Whenever you see this symbol, you'll know we've gotten the very best for our guest—you.

Our pineapple symbol highlights special service information throughout the web site.

Your Purchase Supports...
The Colonial Williamsburg Foundation operates the world’s largest living history museum in Williamsburg, Virginia—the restored 18th-century capital of Britain’s largest, wealthiest, and most populous outpost of empire in the New World. Here we interpret the origins of the idea of America, conceived decades before the American Revolution. The Colonial Williamsburg story, “Becoming Americans,” tells how diverse peoples, having different and sometimes conflicting ambitions, evolved into a society that valued liberty and equality. Americans cherish these values as a birthright, even when their promise remains unfulfilled.

In Colonial Williamsburg’s 301-acre Historic Area stand hundreds of restored, reconstructed, and historically furnished buildings. Costumed interpreters tell the stories of the men and women of the 18th-century city—black, white, and native American, slave, indentured, and free—and the challenges they faced. In this historic place and through our outreach activities, we help the future learn from the past, using stories from our rich history to inspire millions of Americans to become more effective, participating citizens.

We would like to share with you some of the programs that your purchases, along with annual donations from over 100,000 American households, go to support:

Our Rare Breeds Program
Teacher's Institute and Training
Electronic Field Trips
Our Gardens

Our Services

Contact Us
If you have a question or need assistance, just email us at marketplace@cwf.org or call 1-800-446-9240. Our representatives are available Monday through Friday, 10:00 a.m to 5:00 p.m. EST.

Gift Packaging
Make your gift even more uniquely WILLIAMSBURG with our distinctive gift boxing. Many of our items can be gift boxed; please look for our symbol on the individual product pages and as items are placed in the Shopping Basket. Gift boxing in our signature WILLIAMSBURG box, with beautiful toile tissue and white gros-grain ribbon is $5.50 for each individual item. Check our more detailed gift packaging information online for additional options.

Our Service Symbols

International Orders
At this time, our web site is only able to service orders and shipments for the United States and its possessions. We do expect to expand our service in the future, so please check back with us! To place an international order today, email us at marketplace@cwf.org or call us at 1-800-446-9240.

Engraving Options
Colonial Williamsburg engravers will skillfully personalize your selection. From the age-old art of hand engraving to the modern convenience of machine engraving, this unique addition to your purchase turns any piece into a keepsake. For more information on our engraving styles and techniques, check our Engraving information pages online here at www.WilliamsburgMarketplace.com. For additional assistance in placing your engraving order, please call 1-800-446-9240. Our sales representatives are available to assist you Monday through Friday, 10:00 a.m to 5:00 p.m. EST.

Privacy Concerns
We will only collect e-mail addresses or other personal identification information when you place an order or send us an e-mail.

We do not make our customer e-mail addresses available to any other companies at this time. We may contact our online customers when we have limited time offers, special values or updates when an item is being discontinued. If you would prefer not to receive these notices, you may opt-out during the online ordering process.

We do make the names and addresses of our former catalog customers available to carefully screened companies and organizations whose products we believe may be of interest to you. If you would prefer not to receive such mailings, contact us at marketplace@cwf.org and we will process your request as quickly as possible.

If you do not wish to receive catalogs from any direct marketing companies, send your name and address to the Mail Preference Service c/o Direct Marketing Association, P.O. Box 282, Carmel, NY 10512. Companies that participate in this service will stop rental of your name.

Our Revolutionary Return Policy
Thank you for supporting The Colonial Williamsburg Foundation. We trust that your purchase meets your expectations, however, if for any reason it does not; we are happy to return/exchange (less shipping charges) any non-furniture merchandise within 90 days from date of purchase. All merchandise must be unused, undamaged, and in original packaging, with an accompanying receipt. Refunds will be issued in like manner of purchase. Cash refunds will be issued by check no sooner than 10 banking days from the date of purchase. If you are unable to provide a receipt, we will issue a one-time exchange for merchandise at the lowest sales price. Please note: Any item that is monogrammed, customized, or made-to-order cannot be returned. For further assistance, please contact customer service at 1-800-414-6291.

Shipping Information
Unless indicated, prices do not include shipping. For shipping prices within the continental United States, please click here. Express delivery is available for most items. Additional charges for next day and second day delivery are indicated on the shipping chart as well. Please contact us with questions on international deliveries. No P.O. boxes please; street address required. Safe delivery is guaranteed.

Special Orders
Special order items—furniture, mirrors, lighting fixtures, large rugs, and selected jewelry—are made-to-order and have extended delivery times. If you find it necessary to cancel your special order, you will be charged a 25% restocking fee. For additional information please call toll free, 1-800-446-9240, Monday through Friday, 10:00 a.m to 5:00 p.m. EST.

Swatch Service

Need to coordinate that new carpet, fabric, wallpaper or bedding pattern with something you already own? Swatches are available for online purchase for many of these items. There are no shipping charges for swatch or full-repeat home fabrics orders.

Bedding fabric samples are available for a fee of $1.00 and are yours to keep.

Full-repeat home fabric samples are available for a $50.00 refundable deposit. Please return your sample within 14 business days for a full refund of your deposit.

We appreciate your prompt return to:

Returns
Products Distribution Center
The Colonial Williamsburg Foundation
201 Fifth Avenue
Williamsburg, VA 23185

For additional assistance when ordering swatches or samples, please email us at marketplace@cwf.org.